Say What? Communication Blind Spots

Communication just may be the most important business skill that you can develop. Among a long list of reasons, it is critical to effective working relationships and relationships are the bedrock of business.

If you know something and are trying to convey, transmit, teach it to someone else, or if you require something of someone else and cannot communicate with precision what your ask of them is, you are not going to be successful.

Communication is understandably difficult. We tend to make too many assumptions when we communicate that we are all understanding, or processing things the same way. In fact we generally are not.

“I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.”                                       
                                                                     -Robert McCloskey

The message I am sending- that I believe is crystal clear- and the receiver of that messages interpretation of my ‘crystal clear’ message is not always in sync.

The net result is that I’m likely frustrated because I did not get the result I was looking for; you are frustrated too. Your frustration is likely rooted in the fact that I am as unhappy with the outcome as you are or perhaps, as Mr. McCloskey wisely puts it, ‘what you heard is not what I meant.’ You wonder- why wasn’t I more clear with you?

It takes two to tango, as they say.

imapMyTeam® can help you communicate more effectively by helping you identify blind spots in your communication patterns. In the center panel pull down menu of your imapMyTeam® home page you will find the Communication Blind Spots report.


This report will help bridge the communication gap by making you more aware of ways you may be overusing or under-using certain messaging strategies. When those are in sync with your intended receiver you are in great shape – if not in sync with the receiver…well then just read Mr. McCloskey’s quote again to sum up the situation.



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